Last Updated: June 2026

i89 Privacy Policy – Our Commitment to Protecting Your Data

Everything about how i89 collects, stores, and protects your personal data is clearly explained here. Your privacy is our top priority.

256-Bit Encryption Your Data Is Never Sold Fully in Bengali Your Rights Are Protected

I89's Core Principles for Data Protection

How We Protect Your Privacy

Industry-Grade Data Encryption

Every transaction and piece of personal data on i89 is protected with 256-bit SSL/TLS encryption — the same standard used by the world's leading banks.

Bank-Level Security

No Sale of Data to Third Parties

I89 never sells your personal data to advertising companies or third parties. Your information is used solely for operating the service and meeting legal obligations.

Never Sold

Secure Data Storage

Your account information is stored on secure, encrypted servers. Payment card details and mobile banking PINs are never stored on i89's servers.

Encrypted Storage

Your Data, Your Control

At any time, you can view, correct, or request the deletion of your personal data on i89. You always stay in control of your information.

Full Control

Transparency in Cookie Use

I89 uses cookies solely to improve your platform experience. You can manage or disable cookies at any time through your browser settings.

Controllable

Option to Opt Out of Marketing Communications

You can opt out of i89 promotional messages at any time. Marketing communications can be turned off completely via your account settings or by contacting support.

Easy Opt-Out
Overview:

I89's Privacy Policy explains how your information is handled. By using i89's services, you are considered to have accepted this policy. If you have any questions, please reach out to our support team.

1

What Information Is Collected

I89 collects your information in several ways — directly from what you provide, automatically through your use of the platform, and via documents submitted during the KYC process.

Information Collected Directly from You

  • Full name, date of birth, and gender
  • Mobile number and email address (if applicable)
  • BKash, Nagad, or Rocket number (for payments)
  • National ID or passport number (for KYC verification)
  • Address (if required)

Automatically Collected Data

  • IP Address & Device Information
  • Browser Type & Operating System
  • Time spent on the platform and pages visited
  • Betting & Transaction History
  • Login Time & Location (for fraud prevention)
Data Type Why We Collect This Levels of Protection
Identity Information Account Verification & KYC Maximum
Payment Information Transaction Processing Maximum
Browsing Information Platform Improvement Encrypted
Device Information Fraud Prevention Encrypted
2

How Your Information Is Used

I89 uses your data only for specific, legitimate purposes. Your information is never used for anything else without your consent.

  • Service Operations: Creating your account, processing transactions, and delivering betting services.
  • Identity Verification: To prevent fraud and meet regulatory compliance requirements.
  • Security Assurance: To detect suspicious activity and keep your account secure.
  • Service Improvement: To analyse user experience and improve the platform.
  • Contact: To send important updates, transaction notifications, and support messages.
  • Promotions: To inform you of relevant offers and bonuses, with your consent.
Our Commitment:

I89 never sells your data to advertisers or shares it with third parties for profiling purposes.

3

Data Retention & Security Measures

Data protection at i89 follows the highest industry standards. Multiple layers of security work in tandem to ensure unauthorized access is completely prevented.

Technical Safeguards

  • 256-bit SSL/TLS encryption is used for all data transfers.
  • All data stored on our servers is protected with AES-256 encryption.
  • Payment information is not stored on i89's servers — every transaction is processed directly through the payment gateway.
  • Regular security audits and vulnerability assessments are carried out.
  • Firewall and intrusion detection systems remain active at all times.

Data Retention

I89 retains your data only for as long as necessary to provide services and meet legal obligations. Even after an account is closed, certain data may be kept for a defined period in line with regulatory requirements.

4

Data Sharing Policy

I89 does not sell or transfer your data to third parties. In limited circumstances, certain information may be shared with specific partners — always to serve your interests and always under strict confidentiality agreements.

Who Your Information May Be Shared With

  • Payment Partner: bKash, Nagad, and Rocket — only the minimum information required to process transactions.
  • KYC Verification Service: Regulatory-approved entities for identity verification.
  • Law Enforcement: By court order or legal obligation — and for no other reason.
  • Fraud Prevention Services: A company that manages the security tools protecting your account.

Outside of the cases listed above, your data is not shared with anyone. i89 never passes information to advertising networks or data brokers.

5

Cookie Policy

I89 uses cookies to enhance your platform experience. Cookies are small text files stored in your browser that help make the service faster and more personalised on future visits.

Types of Cookies Used

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which features are used most — this data is completely anonymised.

You can disable cookies through your browser settings. Please note that turning off essential cookies may cause certain features to stop working properly.

6

Your Data Rights

You have several important rights regarding your personal data on i89. Contact support to exercise any of these rights.

  • Right to Know: You have the right to know what data i89 holds about you and how it is being used.
  • Right to Rectification: The right to request correction of inaccurate or outdated information.
  • Deletion Request: Where certain conditions are met, you can request that your data be deleted.
  • Restricting Processing: In certain cases, you may request that the use of your data be restricted.
  • Right to Opt Out: The right to opt out of marketing communications at any time.
7

Minor Protection

I89's services are strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and age is confirmed during the KYC process. If any data belonging to a minor is collected by mistake, it is immediately deleted and the account is closed.

If you become aware that a minor is using i89, please contact our support team immediately.

8

About Third-Party Links

The i89 platform may occasionally contain links to third-party services. These external websites operate under their own privacy policies and are not under i89's control.

If you click on an external link, that site's own privacy policy applies — not i89's. It's always a good idea to read the privacy policy of any third-party site before sharing personal information there.

9

Changes to the Privacy Policy

I89 may update this Privacy Policy as needed. If any significant changes are made, a notification will be sent to your registered mobile number and the date of the update will be shown at the top of this page.

Continued use of i89 following any changes will be taken as acceptance of the updated policy. For significant changes, separate consent may be requested at login.

To receive updates:

The date of the latest update is always displayed on this page. If the policy changes, registered mobile numbers will be notified.

10

Contact Us

For any questions about the Privacy Policy or requests regarding your information, please contact i89's support team:

  • Live Chat: At the bottom-right corner of the platform — in Bengali, 24/7, seven days a week.
  • Email: support@i89.casino — typically responds within 4–6 hours.

Requests to delete, correct, or handle any privacy-related matter through support are typically resolved within 72 hours.

Your Rights Over Your Personal Data

What You Can Do With Your Personal Data on i89

Data Access Request

To find out exactly what data i89 holds about you, simply submit a request to support. A full breakdown will be sent to you within 72 hours.

Data Correction

If there is an error in your name, mobile number, or any other detail, please contact support. Corrections will be made upon submission of appropriate proof.

Data Deletion

After account closure, you may request the deletion of any data held beyond what is legally required to be retained.

Restriction of Processing

You may request that your data be used only for specific purposes — in particular, to stop marketing communications.

Data Portability

You may request a copy of your account data in a standard format. This is known as data portability.

Marketing Opt-Out

If you'd rather not receive promotional messages from i89, you can opt out at any time through Settings or by contacting support.

What Makes i89's Privacy Policy Different

Many online platforms in Bangladesh do have privacy policies, but most are written in English and are so complex that the average user struggles to understand them. From the start, i89 wrote this policy entirely in plain, accessible language so that everyone — from Mymensingh to Chattogram — can clearly understand what happens to their data.

When you make a deposit via bKash on i89, only the information necessary to complete the transaction is shared with bKash. Your bKash PIN, OTP, and account number are never stored on i89's servers. This is a deliberate technical decision — because data that is never stored can never be leaked.

Watch out for calls from people claiming to be "i89 Support" and asking for your password. This is a scam — i89's real support team will never call you to ask for your password or OTP. All communication with i89 happens via live chat or email, and it's always you who initiates the conversation.

Many users are uncertain about KYC verification — is it safe to submit a photo of your ID? At i89, KYC documents are stored with the highest level of encryption and used solely for the authorised verification process. They are never shared with any marketing or third-party services.

A key feature of i89's Privacy Policy is that while it may change, it does so transparently. Whenever an update is made, members are informed in advance. This is a commitment i89 consistently upholds — because we believe user trust is our most valuable asset.

Your privacy is a responsibility we take seriously — not just a legal checkbox. i89 believes that being a trustworthy platform means genuinely respecting user data. That principle is what shaped this privacy policy, and it's what guides how i89 operates every day.

FAQs

Frequently Asked Questions About Account & Registration

If you forget your password, go to the login page and click "Forgot Password?". Enter the mobile number you registered with — an OTP will be sent to that number. Once verified, you'll be able to set a new password.

If you no longer have access to your mobile number, contact i89 via live chat. The support team will verify your identity and help you recover your account — you may be asked to provide your national ID or details submitted at registration. Remember, i89's genuine support team will never call you to ask for your password or OTP — that's a sign of fraud.

Registering with i89 is straightforward. All you need to get started is your mobile number, full name, and date of birth. An OTP will be sent to your number — once verified, your account is ready to use. The entire process takes just 3 to 5 minutes.

However, larger withdrawals require KYC verification — this involves submitting a photo of your national ID and a selfie. Once KYC is completed, your withdrawal limits increase significantly. It's important that the details you provide at registration are accurate and genuine — incorrect information may cause your account to fail verification later.

Get Started Safely with i89

Your privacy and security are fully protected. Open an i89 account today — deposit via bKash and enjoy a safe betting experience.

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